Exceptional Customer Service

Family Taking Photo with LGI Homes Sales Rep

Customer Service & Care

Customer service doesn't stop when we hand you your keys!

Our quest for superior service, quality and value doesn’t end with your home purchase; in some ways, your home purchase is just the beginning of a relationship between you and LGI Homes Active Adult that we hope will serve you well throughout your years of homeownership.

At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. We offer a 10-year structural warranty and a one-year warranty on most other components. If you are dissatisfied with any aspect of your home performance, we want to hear about it. Our continued improvement is dependent on your feedback.

While our homes are built to the highest quality standards, we recognize that occasionally repairs are needed within the warranty period. Our job is to make sure the covered services are delivered promptly and to your complete satisfaction.

To submit warranty requests, please CLICK HERE.

Thank you for choosing LGI Homes Active Adult.

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